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Customer Service

Support FAQ [READ THIS FIRST] Click here to read the Support FAQ


Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

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Suspended: casjay - last post by Krydos

Escalated Requests

Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

  • 4,286 topics
  • 26,330 replies
[Solved] Suspended: oscardvo - last post by oscardvo

Blocked IPs

If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

  • 1,019 topics
  • 1,909 replies
Hey admin - last post by Krydos

Email Support

Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

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  • 6,063 replies
[HH#668707] Re: Thanks for... - last post by herve

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